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Core IT Processes

Our client, a mid-sized multidisciplinary engineering firm, retained us for advisory and assessment services for their technology infrastructure and benchmarking them against current best practices in the AEC industry. We provided an IT services review focusing on core IT processes that interface with the business and an array of metrics used to evaluate IT performance and ROI on technology investments.


Our team met with individuals from both IT and operations to evaluate the overall performance of technology in supporting their business objectives. This assessment resulted in a set of both strategic and tactical objectives for their review. Areas of evaluation included IT’s roles in the business, options for implementing interoffice work share platforms, network performance, security architecture, disaster recovery and business continuity processes. In addition, we provided recommendations on introducing business process automation in some areas.


Our experts were able to recommend new technologies and innovative methods for consideration, as well as identify potential hurdles moving forward.


May 6, 2022