After 25 years of delivering award-winning architecture, a Houston-based firm reached a pivotal moment. They transitioned into a newly designed office space to reflect their values, foster collaboration, and enhance teamwork.

With every detail carefully considered as they neared move in date, it became evident that their IT department deserved the same level of intention.

Following the move into their new office, the IT-related systems that previously worked were now creating friction, performance issues, frequent outages, and slow support started to impact day-to-day operations. Key team members were diverted from their work to assist with technical issues. Although the headcount had remained stable, the complexity of the work had increased, while the IT infrastructure had fallen behind.

The firm quickly outgrew their existing IT provider and recognized they needed to find a partner capable of delivering the standard they envisioned for their new space. They required a partner who understood the AEC industry, design demands, workflows as well as the need for responsive and stable systems. Consequently, the firm reached out to Walter P Moore (WPM) Technology.

Due to significant expertise in supporting architecture, engineering, and construction firms, WPM Technology recognized the standard of reliability the client required. The first step was an assessment of the IT system to build a smarter and more secure foundation. Next, outdated hardware was replaced with modern, business-grade infrastructure. A dependable backup system with on-site and off-site protection was also installed. Finally, security protocols were implemented, transitioning to a support model that proactively monitors systems and responds when needed.

The results were evident immediately. The client’s new office runs on a stable, efficient IT foundation that keeps work flowing smoothly, minimizes downtime, and enables the team to stay focused.

Transitioning the client to a new, larger office was not just about solving IT challenges related to the move, it was about ensuring the technology reflected the excellence of the space they designed and now occupy.

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