Steven Amiri
Steven Amiri is a seasoned technology leader with over a decade of experience in steering operations, infrastructure, applications, project management, and integration teams. With a strong focus on private equity and mergers and acquisitions, Steven is passionate about cultivating a dynamic company culture within tech-focused teams and fostering collaboration across departments. His ability to streamline processes and implement effective strategies has consistently driven operational efficiency and improved organizational outcomes.
Prior to joining WPM Technology, Steven successfully led support, infrastructure and applications teams supporting 1000 employees. His innovative approach included migrating to a more robust service desk platform and utilizing AI functionality for enhanced support. Additionally, he served as the Director of IT for a private-equity backed organization, where he built the company’s first in-house 24/7 support team, dramatically improving customer satisfaction from 60% to 96% in the first month.
Steven’s extensive experience also includes managing diverse IT teams and spearheading significant projects. He has a proven track record of optimizing support processes, integrating new technologies, and overseeing large-scale IT operations. With a background in business operations and a comprehensive skill set that encompasses various IT platforms and tools, Steven continues to be a driving force in the technology sector, committed to delivering exceptional results.